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Echte mensen, echte verhalen, rechtstreeks uit de winkels van Jumbo Monique.

In Verhalen uit het hart van de supermarkt neemt ondernemer Monique Ravenstijn je mee naar de wereld achter de schappen.

Een wereld vol mensen, keuzes, emoties en kleine momenten van betekenis.

Samen met haar dochter Isa van Diepen, die inmiddels haar eigen pad binnen Jumbo Monique bewandelt, gaat Monique in gesprek over het leven in en rond de supermarkt: van klanten en collega's tot leveranciers en andere stakeholders.

Met de herkenbare Jumbo Monique-saus van menselijkheid, humor en sociale duurzaamheid ontstaan gesprekken die raken, inspireren en laten zien dat ondernemen met hart begint bij de mensen op de winkelvloer.

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Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

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In de nieuwste aflevering van Het Hart van de Supermarkt zitten Isa en ik weer samen aan tafel. We starten met een korte terugblik, en al snel komen we bij iets waar we stiekem best trots op zijn: onze hoge NPS-en.

Klanttevredenheid dus, maar wat zegt zo’n cijfer nou écht? We praten over wat het met ons doet. Hoe het raakt als klanten je zien.

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Klanttevredenheid dus, maar wat zegt zo’n cijfer nou écht? We praten over wat het met ons doet. Hoe het raakt als klanten je zien.